About Us | Testimonials
“We have worked with many top-notch training and consulting firms over the years and have found Ray Adler and BTI to be at the top of the list. Not only are they extremely gifted trainers, their personal involvement in customizing their programs for our needs and hands-on approach to project management have consistently provided us with a product that we have always been 100% satisfied with. They are very committed to delivering more value and more support than promised and are great to work with.”
Dan Woerner, Former CEO, Mellon First Business Bank
“BTI Sales Mastery Program truly enabled my commercial lenders to focus on the activities and behaviors that are bringing us a far better return from our marketing and sales activities. The information and Ray’s perspectives were valuable and the tools provided in the course were very practical and effective. It was a very enjoyable and worthwhile experience. We experienced an immediate increase in production as a result of applying what was learned.”
Rick Sanborn, Former COO, 1st Centennial Bank
“My experience in working with you was great. You were very flexible and accommodating in our initial discussions about what I was looking for. Once the deal was struck, you kept the ball rolling throughout the customization and scheduling process without me having to follow-up to be sure things were being done. As a matter of fact, most times you were out ahead of me, waiting for me to respond to a request for information or direction. This was very valuable to me. The final delivery was excellent. The groups were enthusiastic about the training...the content was informative, and Angela received rave reviews. She was knowledgeable about the course content in both classes and made sure everyone participated. She also made everyone feel comfortable and delivered the material in a way that kept people 'entertained' and interested. Thanks for all your help on this project - I am very pleased with the overall results, and look forward to doing some more work soon!”
Melissa Rickabaugh, Former SVP Operations Administration, Manufacturers Bank
“ I am not in the habit of authoring letters of recommendation but in response to the quality and level of service F&M Bank has received from Bank Training International over the four plus years and over a dozen training programs we’ve worked on together, I do so wholeheartedly and without reservation. The dynamic, energetic, and interactive style of Ray, and the entire training team has made a definite, and very positive impact at F&M Bank.”
Barbara Brown, Training Officer, F&M Bank
“Having participated in a good many sales development seminars over the years, and having conducted many of them myself, I came to BTI’s Sales Mastery Program with a critical eye demanding to be impressed...and I was! I found the sessions to be spot on the target in terms of sales focus and techniques, and the material presented was concise and stripped of fluff. My colleagues and I enjoyed the participatory nature of the sessions, and we all walked away with clear, actionable items that immediately produced results.”
Bruce G. McClellan, Vice President & Branch Manager, F&M Bank
“Developing a Sales Culture in a bank is a long term process involving many factors. We chose Bank Training International to help support our efforts to develop a sales culture and have been extremely pleased with their expertise and commitment. Ray is very flexible and easy to work with. These are very important because changing a bank’s culture is not so easy.”
Ramona Bee, First Vice President, Far East National Bank
“Your training materials and presentation style were of immediate value for the banking executives participating in the Bank Leadership & Supervisory Training Series, and you received some of the highest ratings and evaluation comments we have seen. The comments made to me during on-site meetings with Bank Chief Executive Officers validate this statement.”
Mike Jones, Senior Vice President, California Bankers Association
“At Exchange Bank, the 40 employees who attended the training provided by Bank Training International agreed, "This program could benefit anyone!" The sessions were delivered by a dynamic and motivational instructor, and participants continue to demonstrate improved skills in the broad range of topics covered, including time management, goal setting, communication and sales. Overall, the program has proven to be a very sound investment for our bank.”
Trudy Jamieson, Training Officer, Exchange Bank
“Raymond Adler is an inspiring seminar leader who delivers great information which will help improve company morale, teamwork and productivity."
Christine L. Scott, First Vice President, F & M Bank
“Thank you again for the very beneficial sales training. I'm extremely excited about better leading my team in the sales arena! We will see excellent results. Thanks again for doing such a great job with our training.”
Susan Roth, Area Manager, First National Bank
"I was highly impressed with your presentation and motivated by the materials you presented during your seminar. I was very pleased with the seminar and have recommended you to several people. Keep up the good work!"
Sherry Currie-Proctor, Training & Development Specialist, The Mechanics Bank
“Thanks again, BTI, for a wonderful experience in your class. It is not often that we as bankers are given something that is meaningful and applicable, and yet at the same time, fun and thought provoking. I share the feeling of several people at Farmers & Merchants when I say I hope we are able to get you back for more training!”
David S. Harvey, Vice President, F & M Bank